Privacy Policy

At Fairify, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect and how we use, share, and protect that information.

Information We Collect

When you submit a case to Fairify, we collect your email address, username, and the platform on which the moderation situation occurred, including the online community name. We use this information to effectively review your case, contact you regarding updates on your case, and reference your username when coordinating an investigation with the moderators of the online community you provided.

Cookies

We may use cookies on our website to enhance your user experience. Please review our Cookie Policy for more information on the types of cookies, how we use them, and how you can manage your preferences.

Data Retention

We will retain your case information for the following purposes:
• To provide a comprehensive review of moderation actions
• To maintain a record of resolved cases
• To allow users to access their case history
• To uphold the integrity of our review process

We may retain case information for an indefinite period under the following conditions:
• The data will be retained as long as it serves the purposes mentioned above
• The retention period will be regularly reviewed to ensure compliance with data minimization principles
• Users will be informed of any significant changes to the retention period

Sharing of Personal Information

We do not share your personal information with anyone outside of our organization except in the following circumstances:
• If required to do so by law
• To our legal counsel and other advisors for the purpose of providing services to us
• To the moderators to coordinate an investigation of your case, we only share your username and not your personal information.

Data Security

We take data security seriously and have implemented appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We use a strong password and two-factor authentication for our main Fairify account, and we limit access to your personal information to only those board members who require it for their investigation.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will notify those who have opted in to receive policy updates via email.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at support@fairify.net.


Effective Date: 02/12/2023

Last Revision: 06/06/2024